After buying your equipment from one of our authorised retailer, remember to register it for warranty as soon as possible.

Warranty excludes accidental electrical and mechanical damage. 

You can check the warranty of a specific product on the product page.

All warranties in the UK are offered and supported by Renaissance. 

Please note that MOON CD players enjoy a 10-year warranty with the exemption of the disc drive which has a 3-year warranty.

Remote controls: infra-red remotes enjoy a one-year warranty (FRM-3 and CRM-3) whilst bluetooth remotes (BRM-1) enjoys 3 years. In both cases, the warranty excludes any mechanical or accidental damages.

If your equipment has gone faulty, whether under warranty or not, please bring it back to the retailer you bought it from. Your retailer will get in touch with us and we will advise whether or not a repair is possible, and the possible costs if the equipment is no longer under warranty.

Feel free to email support@renaissanceaudio.co.uk

If you purchased an ex-demo unit from an authorised MOON retailer, you will receive the balance of the warranty plus 1 year. E.g. A dealer has had a unit on demo for 2 years = 8+1 years, so 9 years to the customer (excluding any exemptions).

However, if you purchased a second-hand unit from someone, you will not have any warranty on it.

Please use our where to buy map. Should you struggle to locate your nearest retailer, do not hesitate to email us at info@renaissanceaudio.co.uk stating the brands you are interested in and your postcode.

No. The QB6 Mark II is the dedicated UK version of the QBase.